Microsoft Enterprise Search Blog : improving the search experience

Microsoft Enterprise Search Blog: "Attention in search is finally shifting from a focus on low-level features and relevancy models to looking at the whole user experience for information access. Of all the enterprise technologies out there, few are planted so squarely at the interface of humans and machine as search. And yet, for many users, the search input box and a list of blue links is still the pinnacle of a search user experience – a user interface model that hasn’t changed appreciably in over 10 years. There is room for improvement."