How to Build a Business Case For SharePoint - CIO.com - Business Technology Leadership

How to Build a Business Case For SharePoint - CIO.com - Business Technology Leadership: "Developing a business case for any IT investment is a complicated exercise. But building a business case for SharePoint poses specific challenges because much of its ROI is intangible: SharePoint deployments can lead to process improvements, but it's not always easy to quantify the dollar value of those process improvements."